RISMedia's Real Estate Magazine

FEB 2019

Real Estate magazine is the industry's leading source for real estate news and information since 1980. Published monthly by RISMedia, Real Estate magazine offers timely and relevant real estate news to the industry's top brokers and agents.

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RISMedia's REAL ESTATE February 2019 47 Providing an Added Level of Comfort Among Buyers and Sellers Alike HSA SM HOME WARRANTY PAVES THE WAY TO REAL ESTATE SUCCESS by Jameson Doris K athy Connelly, senior vice president of Corporate Ser- vices at Berkshire Hathaway HomeServices Georgia Properties, has more than 30 years in the real estate industry and has developed a broad and diverse range of ex- perience running relocation to business operations. Since joining Berkshire Hathaway HomeServices Geor- gia Properties in 1994, Connelly has been instrumen- tal in the award-winning company's growth. Today, the firm has 24 locations serving the entire Metro Atlanta area, from North Georgia to Griffin and everywhere in between. Introduced through industry events and word-of-mouth recommendations from other industry professionals, Berkshire Hathaway HomeServices Georgia Properties began working with HSA Home Warranty in 2009. "The success of any relationship requires alignment of goals, as well as mutual trust and accountability, and the dedicated HSA SM team we work with locally is the primary key to our success," says Connelly, who ex - plains that being able to share HSA's warranty products with their clients immediately enhanced the overall cus - tomer service experience for buyers and sellers alike. Actively engaged in working with the firm's associates and management team, HSA's local account reps are visible in the brokerage's offices, and available for con - sultation and support. Further, Connelly notes that her associates know they can count on HSA to deliver on their service commitment. But the biggest thing HSA provides is an added level of comfort. "Our sellers know that major components of the home will be covered during the listing period," says Connelly, "while buyers know that our coverage helps to protect them against unexpected costs should some - thing go wrong after closing. When people are making such a large investment, it provides a level of comfort in knowing they can better manage unexpected costs." Since no one can predict when something in a newly- purchased home may malfunction, an HSA Home War - ranty provides an added layer of protection for the seller during the listing period, and after closing for the buyer. Should something go wrong, the parties in any given transaction know they have a home warranty from a reputable company that will help protect against unex - pected covered costs. In today's market, after coming through a cycle of fore - closures and short sales, this couldn't be more vital. "When we take a listing, we're marketing a property where we're relying on the current seller's report of con - dition with no firsthand knowledge of how the property has been maintained previously," says Connelly. "Even with proper maintenance and under the best of circum - stances, components of the home can still malfunction." In this particular instance, having a home warranty will go a long way toward helping to prevent unexpected surprises for the buyer, as well as helping to reduce risk for the seller during the listing period and post-closing. Working closely with Fran Stiakakis, Tammy Dale, Evyn Jackson and Monique Guerrero—her local ac - count reps—is an additional benefit of the longstand- ing relationship. "They provide educational opportunities, market - ing materials, responsive service, agent support and availability in the branch offices and at our company events," concludes Connelly. "They've become part of the Berkshire Hathaway HomeServices Georgia Proper - ties family." For more information, please visit www.onlinehsa.com.

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